Have you truly given the products a fair chance?

Finding the perfect match with our new products can sometimes take a bit of experimenting. Before concluding that the products don’t meet your expectations, consider making a few small adjustments. Below are some common questions with helpful tips to guide you toward achieving the curls of your dreams.

FREQUENTLY ASKED QUESTIONS

DOES YOUR HAIR FEEL UNWANTEDLY GREASY?

You might be using more product than necessary. A small amount is often enough. Make sure your hair is thoroughly wet, and try reducing the amount of product for a fresher result.

ARE YOU EXPERIENCING FRIZZY CURLS?

We have three suggestions for you: use more water, use more product, or combine both. Our products perform best with plenty of moisture, and sometimes an extra dose of Leave-In Conditioner or Curl Defining Cream can really make the difference.

MISSING THE ‘CAST’ IN YOUR CURLS?

Thanks to our products, your curls feel wonderfully soft — which means you may not get a traditional 'cast'. But know that many people achieve amazing results without one. It often comes down to personal preference rather than necessity. If you do prefer a cast, we recommend finishing your routine with a curl gel for that extra hold and definition.