Return policy
2-Month Buyback Guarantee:
We offer all our customers a 2-month buyback guarantee on their first official order. This means that after ordering a sample or placing your first real order directly without a sample, you are covered. If for any reason you are not satisfied, we will buy back all unused products within two months.
Return Period:
This policy allows you to return your purchase for any reason. Once we receive your return, the full purchase amount will be refunded within 21 days.
Shipping Costs:
Return shipping and associated shipping costs are at your own expense.
Partial Returns:
You may return part of your order. Please note: if you return items that were part of a discounted bundle or promotion, this may result in the total discount being voided or adjusted. This applies when returning part of an order affects the original bundle or promotion terms.